Frequently Asked Questions
Everything you need to know about shopping with Resurgence Industries.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping varies by location.
What is your return and exchange policy?
Resurgence Industries offers a 30-day return policy for most items. Products must be in original, unused condition with all packaging intact to qualify for a full refund or exchange.
How can I track the status of my shipment?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer a warranty on heavy-duty equipment?
Yes, all Resurgence Industries hardware and equipment come with a standard 1-year limited warranty against manufacturing defects to ensure the highest quality standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets including Apple Pay and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order is sent to our fulfillment center and cannot be changed, though you may initiate a return upon receipt.